When prompted, enter your Mac’s local username and password (not your VIU credentials)Īfter the installation completes, click CloseĬlick Move to Trash to delete the installer Open the installer file (likely this will be in your Downloads folder)
NOTE: if your Operating System does not appear in the chart below then it is not compatible with GlobalProtect and you will need to update your current Operating System.įor a more indepth and up to date assessment of compatibilty, please go to GlobalProtect Installing GlobalProtect VPN Client To disconnect, click the GlobalProtect icon again, then click Disconnect.Please check your Mac Operating System for compatability with the below chart.You will then be connected to GlobalProtect. When prompted, enter your NetID and NetID password, then confirm your identity with Duo multi-factor authentication.Click the GlobalProtect icon in the menu bar, enter portal address, then click Connect.Once installation is complete, GlobalProtect will appear in your menu bar at the top of your macOS desktop. Enter your password and choose Always Allow. You will then be prompted asking for your keychain password.When the installation finishes, you will be prompted to move the installer the trash.If you don't have administrative rights to your University-owned computer, contact your departmental tech support personnel.
If prompted, enter your computer's administrative user name and password, then click Install Software.Click Allow, then close your preferences window.If you see a prompt about a PaloAlto system extension being blocked, click Open Security Preferences.When prompted, click Continue, then click Install. Within your computer's Downloads folder, double-click the downloaded file to begin installation.Go to \Software\Titles\NU_Global_Protect\Current\MacOS\GlobalProtect.pkg to download the GlobalProtect installation package.Note that your Mac must be running macOS Big Sur (11.X), Catalina (10.15), Mojave (10.14), High Sierra (10.13), or Sierra (10.12). If you see the GlobalProtect icon in your menu bar, skip the set-up instructions and go directly to connect to GlobalProtect. If your University-owned computer is managed by your department, you may not need to set up GlobalProtect.
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